AI CRM
$5per extension a month
Pro, Hosted and Enterprise
- The caller's record opens in the web client when the phone rings
- Calls, voicemail, transcripts, summaries and texts go to the CRM as they happen
- Sent as signed webhooks
Partner pricing
Simple pricing, per extension
Four plans. Every plan has the full phone system: multi tenant, white label, web client, desk phone auto provisioning, shared texting, fax to email, call recording, backups, updates and E911. Bring your own SIP carrier on every plan. Add AI CRM or local presence dialing to any extension, and API access to any licence.
Standard
For partners who run their own server and do not need AI.
$5per extension
a month
a month
No minimum
- Self hosted on your server
- The full phone system
- Multi tenant and white label
- Web client, AVS Mobile app coming soon
- Desk phone auto provisioning
- Shared texting with thread transfer
- Fax in and out from email and the web client
- Call recording, backups, updates, E911
- Bring your own SIP carrier
- No AI features
Adds AI
Pro
Standard plus the AI features, on your own server.
$7per extension
a month
a month
No minimum
- Everything in Standard
- Transcripts with speaker names (beta)
- Call summaries (beta)
- Sensitive numbers removed from transcripts
- AI receptionist: callers say the department
- Docs helper for admins
- Runs on your server, no per-minute AI fees
- Can add AI CRM, $5 per extension
Hosted
Pro, and we host and look after the server for you.
$9per extension
a month
a month
10 extension minimum
Set up by AVS within 48 hours
3 months paid at the order, then monthly on the same day
- Everything in Pro
- We run the server
- Monitoring, backups and updates handled
- Bring your own SIP carrier, or dial tone from AVS
Enterprise
Hosted plus failover to a second server.
$10per extension
a month
a month
50 extension minimum
Set up by AVS within 48 hours
3 months paid at the order, then monthly on the same day
- Everything in Hosted
- Failover to a second server
- API access included
- For large and critical sites
Prices in US dollars, per licensed extension per month. Each extension adds one outside call path to your licence, shared across all of it. No licence state, call path count or extension limit ever stops a call to 911. Keep your emergency address up to date. Dial tone is not in the licence price: bring your own SIP carrier on any plan, or get dial tone from AVS separately. Hosted and Enterprise: AVS sets up the server within 48 hours (2 business days). You pay 3 months at the order, then monthly on the same day of the month as the order. Fax: receiving and sending from the web client work today, email to fax comes next.
Add-ons
Add-ons
AI CRM and local presence dialing are per extension. API access is one flat price per subscription. Billed with your licence, prorated like extensions.
Local presence dialing
$5per extension a month
Every plan, Standard included
When your team calls out, the caller ID shows a local number for the area being called, so more people pick up. Used by sales and intake teams.
Example: a rep in Detroit calls a lead in Grand Rapids. The lead sees a 616 number, not a 313 number.
API access
$25a month flat per subscription
Any plan. Enterprise includes it.
Your own software reads and writes everything through the REST API and WebSocket. Scoped keys, webhooks, texts and WhatsApp with pictures. What the API does.
Calculator
What will it cost?
Pick a plan, your extension count and any add-ons. See the monthly bill, what you pay if you start today, and what Zoom, RingCentral and Weave charge.
Plan
Count every phone user, desk phone and app user that needs its own extension.
Add-ons
Monthly bill
$175a month
- Plan
- Pro, $7 per extension
- Extensions billed
- 25
- Call paths included
- 25 at once
- Add-ons
- None
- A year
- $2,100
- If you start today
- $0
Compared with the big names
Their prices include a phone number and calling. Ours is the licence. So add what dial tone costs you a user, from your own SIP carrier or from AVS.
An estimate. Change it to match your carrier's quote.
- Ascentive Pro, licence plus dial tone
- $300
- Zoom Phone, Metered to Business Plus 1
- $262.50 to $612.50
- RingCentral Core, yearly or monthly billing 2
- $625 or $875
- RingCentral Advanced, yearly or monthly billing 2
- $750 or $1,000
- Weave, one location 3
- $1,166
- Zoom Phone, US and Canada, per user a month, billed yearly: Metered $10.50 (calls paid by the minute), Unlimited $16, Pro Plus $20.50, Business Plus $24.50. Prices checked 13 Oct 2026. Source: zoom.us/pricing/zoom-phone.
- RingCentral RingEX, per user a month: Core $25 billed yearly or $35 monthly, Advanced $30 billed yearly or $40 monthly, at the default user count. Prices checked 13 Oct 2026. Source: ringcentral.com plans and pricing.
- Weave: its published plan prices (the $199 base plus the Coordinate and Attract bundles at $149 each, so $497 a location with 2 phones) plus $29 a month for each user past 2. Setup fee not counted. Checked 15 Oct 2026. Sources: getweave.com/pricing, getweave.com/plans, CostBench, iPlum.
Compare
What each plan includes
| Feature | Standard | Pro | Hosted | Enterprise |
|---|---|---|---|---|
| Price per extension a month | $5 | $7 | $9 | $10 |
| Extension minimum | No minimum | No minimum | 10 | 50 |
| Call paths | 1 per extension | 1 per extension | 1 per extension | 1 per extension |
| Full phone system, multi tenant | Included | Included | Included | Included |
| White label portal, web client and app sign in | Included | Included | Included | Included |
| Desk phone auto provisioning | Included | Included | Included | Included |
| Bring your own SIP carrier (any standards-based SIP trunk) | Included | Included | Included | Included |
| Shared texting with thread transfer | Included | Included | Included | Included |
| Fax in and out from email and the web client | Included | Included | Included | Included |
| Call recording | Included | Included | Included | Included |
| Backups, signed updates, E911 | Included | Included | Included | Included |
| Transcripts with speaker names and call summaries (beta) | No | Included | Included | Included |
| AI receptionist and docs helper | No | Included | Included | Included |
| AI CRM add-on, per extension a month | No | $5 | $5 | $5 |
| Local presence dialing add-on, per extension a month | $5 | $5 | $5 | $5 |
| API access add-on, a month flat per subscription | $25 | $25 | $25 | Included |
| Who runs the server | You | You | AVS | AVS |
| Server ready | When you install it | When you install it | Within 48 hours | Within 48 hours |
| First bill | Rest of the month | Rest of the month | 3 months at the order | 3 months at the order |
| Failover to a second server | No | No | No | Included |
Billing
How billing works
- 01Billed monthlyOne bill a month for your whole licence, paid by card in the partner portal. Standard and Pro bill on the 1st. Hosted and Enterprise bill on the same day of the month as the order.
- 02Add extensions any dayNew extensions are prorated: you pay for the days left until your next bill, then the full price.
- 03Reduce for the next monthLower your extension count any time. The lower count is billed from your next bill.
- 04One call path per extensionCounted across the licence. 20 extensions means 20 outside calls at once. Emergency calls never count.
- 05Hosted plans: minimums, setup and the first billHosted bills at least 10 extensions and Enterprise at least 50. AVS sets up the server within 48 hours (2 business days). You pay 3 months at the order, then monthly on the same day of the month as the order. Standard and Pro have no minimum.
- 06One licence per partner accountOne key covers your server and every company on it. Move it to a new server whenever you need to.
- 07SupportSupport: $100 per hour, one hour minimum. Forums and the AI helper are free for subscribers.
- 08Custom integrations built on requestPaid consulting. We connect the phones to your customer's CRM or practice software.
Questions
Pricing questions
What counts as an extension?
Each extension in the admin portal: a person, a desk phone or a shared line with its own number to dial. Ring groups, queues and auto attendants are free.
Can I change plans?
Yes. Your plan is part of your licence, so the server picks up a change within 15 minutes. Call or email us if you are not sure which plan fits.
What if I go over my extension count?
The server will not add an extension past your licensed count. Raise the count in the partner portal and the server picks it up within 15 minutes.
Do I pay for the phone app?
No. The AVS Mobile app will be free. Android is in testing now and iPhone is next. A user with the app uses the same extension as their desk phone.
How are add-ons billed?
On the same bill as your licence. AI CRM is $5 per extension a month and needs Pro or above. Local presence dialing is $5 per extension a month on any plan. API access is $25 a month flat per subscription on any plan, and Enterprise includes it. Added mid month, they are prorated like extensions.
Is dial tone included?
No. Bring your own SIP carrier on any plan, self hosted or hosted. Any standards-based SIP trunk works. AVS can also supply numbers and minutes separately.
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